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RADICAL BENCH COACHING TERMS AND CONDITIONS

RADICAL BENCH COACHING TERMS AND CONDITIONS  You (“Client”) agrees to engage Radical Bench, LLC (“Coach”) and to provide Coaching services for Client focusing on the topics, results, outcomes, or goals you choose.
  1. Description of Coaching
    2. You understand that coaching is a partnership (defined as an alliance, not a legal business partnership), between the Coach and the Client, offering a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation or development of personal, professional, or business goals and to develop and carry out a strategy or plan for achieving those goals. 
  2. Coach-Client Relationship 
    1. Coach agrees to maintain the ethics and standards of behavior established by the International Coach Federation (ICF)” (Coachfederation.org/ethics). It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior. 
    2. Client is solely responsible for creating and implementing Client’s own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship, and Client’s coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. 
    3. Client further acknowledges that client may terminate or discontinue the coaching relationship at any time. 
    4. Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education, and recreation. Client agrees that deciding how to handle issues, incorporate coaching principles into various areas, and implement choices are exclusively the Client’s responsibility. 
    5. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical, or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach. 
    6. Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance, and to create the time and energy to participate fully in the program. 
    1. Services and Fees
      2. Client agrees to participate in the available Coaching Package of Client’s choice.   Client understands that coaching sessions will occur via virtual meeting(s) for up to 50 minutes. Client agrees to make payments for coaching sessions before services are performed and that Coach has the right to cancel previously scheduled sessions for nonpayment. Client’s first coaching session is 100 percent refundable if Client is dissatisfied for any reason.  Coach agrees to refund the Client’s full payment within 10 business days.  Coach may be available to Client by email or phone in between scheduled virtual meetings, per Client’s request, on a prorated basis rate of $150 per hour for the purpose of reviewing documents, reading reports, or engaging in other Client-related services outside of the normal coaching sessions.  If rates change before this Agreement has been signed and dated, the prevailing rates will apply. The refund policy in effect for the term of this Agreement is as follows.  
    1. Refund Policy
      1. Initial Coaching Session
        2. The Client may request such a refund by emailing the reason for the Client’s dissatisfaction to coach@radicalbench.com within three business days after the first session.  Coach will refund the Client’s full payment within 10 business days of receiving the Client’s email requesting a refund.  
      2. Subsequent Coaching Session
        3. Clients who have prepaid for Coaching services and no longer wish to continue receiving such services, may send Coach an email to coach@radicalbench.com requesting a refund on prepaid services that were not received and not canceled within 48 hours of a scheduled session.  Coach shall issue a full refund, within 10 business days, for the prepaid services that were not provided to the Client and not canceled by the Client within 48 hours of a scheduled session.  
    1. Procedure
      2. Clients agree that coaching sessions will be determined by Coach and Client based on a mutually agreed upon time. The Client will schedule and pay for scheduled sessions via the Coach’s website (www.radicalbench.com).  The Coach will confirm the appointment time the Client chose and provide the Client a calendar invite with the session details and a link for the Client to initiate scheduled sessions with Coach. 
    2. Confidentiality
      3. Client understands that this coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. 
    3. Release of Information
      4. Client understands that the Coach engages in training and continuing education pursuing and/or maintaining ICF (International Coach Federation) Credentials. That process requires the names and contact information of all Clients for possible verification by ICF. Client agrees to have only your name, contact information, and start and end dates of coaching shared with ICF staff members or other parties involved in this process for the sole and necessary purpose of verifying the coaching relationship, no personal notes will be shared.  According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and professional development and/or consultation purposes. 
    4. Cancellation Policy
      5. Client agrees that it is the Client's responsibility to notify the Coach of a cancellation, via email at coach@radicalbench.com, 48 hours before a scheduled session. Client understands that coaching sessions are booked based on Coach’s availability and that scheduling a session prevents others from booking a session at that time. As such, Client understands that Client will be responsible for paying for sessions canceled without notice or with less than 48 hour notice. 
    5. Termination
      6. Client or the Coach may terminate this Agreement at any time with two weeks written notice. Client agrees to compensate the Coach for all coaching services rendered through and including the effective date of termination of the coaching relationship. 
    6. Limited Liability
      7. Except as expressly provided in this Agreement, Client agrees the Coach makes no guarantees, representations, or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon, and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential, or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date. 
    7. Entire Agreement 
      8. Client agrees this document reflects the entire agreement between the Coach and the Client and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered, or supplemented except in writing signed by both the Coach and the Client. 
    8. Dispute Resolution
      9. Client agrees if a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate after notice is given. If the dispute is not so resolved either party may take further legal action in the State of Oklahoma. 
    9. Severability
      10. Client agrees that if any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.  
    10. Waiver
      11. The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement. 
    11. Applicable Law
      12. This Agreement shall be governed and construed in accordance with the laws of the State of Oklahoma, without giving effect to any conflicts of laws provisions. 
    12. Binding Effect
      13. This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns. 
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